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 Communication Skills for Business Professionals Image for The CCIM Institute Course

Communication Skills for Business Professionals


The Course Will Teach You to

Course Objectives
  1. Be a better communicator
  2. Become more credible
  3. Gain more business
  4. Close more transactions
  5. Increase repeat business

Course Description

Course Description

Whether you're in the boardroom, addressing a large group, or one-on-one, the key to getting the deal done is not what you say, but how you say it.  Your ability to communicate effectively creates greater efficiency in your work, and that translates into greater profitability for you and your company.

It doesn't matter how good your social media and data are if you can't communicate effectively in person. You will not win the assignment or close the deal if your delivery is just average. Learn how to turn initial interest into lasting business relationships, recognize the essential ingredients of a memorable meeting, and recognize the key factors in clear and concise communication. 

This 90-minute, instructor-led presentation is designed to give you all the tools you need to win business and then keep it. Communication Skills for Professionals will improve your speaking, listening, telephone, email, texting, and presentation skills, and, in the process, make you more profitable.

Continuing Education (CE) Disclaimer

CE credit for courses by The CCIM Institute is granted through local commissions and national governing entities. It is available on a state-by-state basis for broker and sales real estate renewal as well as select appraisal and finance renewals. Our state approval schedule is monthly.

For additional questions about CE credit, please email

Learn about CE requirements and courses available in your state

To obtain CE credit, during course registration you must: 

-Purchase CE credit for each course that needs CE credit, or you will not be able to access the CE certificate through your CCIM My Account.

Before the course starts:

-Complete your The CCIM Institute profile with your CE license information under the Professional Licenses tab in My Account. Enter the license type, number, state, and expiration date.

Please Note: All forms and requests must be submitted within 3 days of the course completion to ensure it complies with state requirements and deadlines. If forms and requests are not submitted within 3 days, your CE will not be processed.

If your real estate commission requires it, you must pass the course with the qualifying score.

Tech Requirements
Tech Requirements

This course may require the use of a laptop or desktop computer with full Excel capabilities. Mobile devices, like iPads, tablets, and cellphones, will not run The CCIM Institute's macro-enabled spreadsheets.

PC: Microsoft Office 2000 or higher is necessary to run The CCIM Institute macro-enabled spreadsheets.

Mac: Mac versions of Microsoft Office 2004, 2011, 2016, or 365 are required to run The CCIM Institute macro-enabled spreadsheets.

Browser: The CCIM Institute courses are optimized for use with the Google Chrome web browser.

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