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Frequently Asked Questions - Education Policies and Program Guidance

There are no prerequisites to take CI Intro or CI 101. Students are encouraged, but not required, to take the courses in sequence (ie, CI 101, 102, etc.).

Concepts from Preparing to Negotiate and the Negotiations Workshop are integrated into CI 103 and CI 104. Thus, students are strongly encouraged to complete either course prior to CI 103 and 104.

Students who enroll in in-class education will receive a bound copy of the course's manual on the first day of class. Students in online instructor-led courses will receive instructions on how to download a digital version of the course manual before the course begins. For $95, students may purchase a bound copy of a manual for a course in which they are enrolled.

To order a book, e-mail bookorder@ccim.com with the course title and your student or member ID number.

CCIM courses are continually revised and updated to reflect changes and new developments in commercial real estate. As a member benefit, current members may download updated course manuals and supplemental materials for CI Intro or CI 101 - 104. Candidates only have access to material for courses they've successfully completed.

In-Class Education

A multiple choice final exam will be administered online. It is designed to be completed in one sitting. The exam will be available starting at 5 p.m. central time on the last day of the course. The exam will remain open for seven days and close at 5 p.m. central time on the seventh day. You may use any course materials provided by the CCIM Institute, as well as your personal notes, in order to help you complete the exam. Students may retake the online exam ONCE after a failed course, with a fee of $50 assessed for the retake. Retakes must be taken within 30 days of receipt of grade; students may, however, extend the retake period by an additional 30 days for a $50 fee.

Online Instructor Led Course Exam

A multiple choice final exam will be administered online after your tenth and final online session and will be open for one week. This exam is designed to be completed in one sitting. You may use any course materials provided by the CCIM Institute, as well as your personal notes, in order to help you complete the exam. Students may retake an online exam ONCE after a failed course, with a fee of $50 assessed for the retake. Retakes must be taken within 30 days of receipt of grade; students may, however, extend the retake period by an additional 30 days for a $50 fee.

Online Self-Paced

The course exam is a multiple-choice test administered online and designed to be completed in one sitting. You may use any course materials provided by the CCIM Institute, as well as your personal notes, in order to help you complete the exam. Students may retake the online exam ONCE after a failed course, with a fee of $50 assessed for the retake. Retakes must be taken within 30 days of receipt of grade; students may, however, extend the retake period by an additional 30 days for a $50 fee.

Exam Retake Policy

  • Timing – A retake must be requested within 90 days of the original course date.
  • Fees – $50 for CI 101 - 104 and $25 for CI Intro.
  • Location – Retakes may be administered at local board or state/provincial Realtor offices

Students may retake a course at the reduced rate of $550. For example, if you completed CI 102-Market Analysis in 1999, you may retake the current CI 102 course for only $550.

Students who fail the CI 101-Financial Analysis exam may retake the course once for only $100 within 24 months of the original course date.

CCIM courses fill up quickly, so students are encouraged to submit course registrations as soon as possible. Registrations for regular course offerings should be received at least two weeks in advance of the course and at least three weeks in advance of the 3-day Executive Course Offering. Registrations received after these timeframes will be reviewed on a case-by-case basis. Course confirmations will be sent to all registered students via email, mail or fax.

The CCIM Institute reserves the right to cancel any scheduled course at any time. Students enrolled in a course that is cancelled will be notified as far in advance as possible. Students have the option of getting a full refund or transferring into another course. Please note that the Institute is not responsible for any out-of-pocket expenses (lodging, airfare, etc.) students may incur when a course is cancelled.

Regular CCIM course offerings (5 days)

  • 14 days or more before the start date - $75
  • Less than 14 days before the start date - $150
  • No refunds or transfers are given once the course begins.
  • Students may transfer to another course one time for $75. After that, there is a $150 a withdrawal/transfer fee per course.

Executive Course Offerings (3 days)

  • 14 days or more before the start date - $100
  • Less than 14 days before the start date - $200
  • No refunds or transfers are given once the course begins.

Online Designation Courses

  • Cancellations or transfers prior to the start of the course are subject to a $150 fee.
  • No refunds or transfers are given once the course begins

CCIM designees may take CCIM courses at a substantial discount through the Life After the Pin program. Through this special member benefit, designees may register for one designation course per year for only $225. Registrations are taken on a first-come, first-served basis and some licensed sponsors may assess additional fees.

To register for a course through Life After the Pin program, check the schedule and call customer service at 800-621-7027 for availability.

Students can take advantage of special hotel discounts for many CCIM courses. The course confirmation will include specific information (hotel location, cost, phone number, cut-off date, etc.) should discounted hotel rooms be available.

The CCIM Institute will accommodate disabled individuals in compliance with the Americans with Disabilities Act. Students seeking such accommodations should contact the institute at 800-621-7027.