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Friendly Persuasion: Gaining Trust and Loyalty We've all heard the word before, whether it was during a cold call or following a formal presentation: "No!" Have faith, because there is a six-step process that can be employed to overcome any objection. During this 90-minute presentation, real estate pro Ed Hatch offers insight from his "Friendly Persuasion" seminar series on how to handle common objections in the sales process, like issues centering on price, commission and low offers. A published author, Hatch is a senior instructor with the Council of Residential Specialists. |
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